Our commitment and legal obligations

Web standards and technologies

We commit to ensuring the communications we produce are clear and accessible to the widest range of people.
We recognise our obligations under The Public Sector Bodies (Websites and Mobile
Applications) (No. 2) Accessibility Regulations 2018 and the Equality Act 2010.
We have developed the website so that it works on the widest number of devices and web browsers as possible. The site has been tested with automated accessibility testing software.

This website uses HTML 5 (HyperText Mark-up Language) and CSS (Cascading Style Sheets) to render content. We have also used other technologies including JavaScript on certain areas of the website.

We’re working hard to make the website conform to level AA of the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1). We recognise we have more work to do to achieve this.

Technical information about this website’s accessibility

Known limitations

This website is not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The non-accessible sections are listed below.

• reCaptcha : On pages with forms we use a third party solution to defend against spam. Any code is thus generated offsite and we are unable to resolve accessibility issues with it.
• Page Layout: We use a page builder to generate the layouts on our website. Some parts of the pages are created automatically and errors may occur as a result.
• Alternate Text for Image Content: We are working to add alt text for all images on the site. This is a work in progress and some images may not yet have the required tags.

We are working to meet the compliance as specified in The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 by the September [2019 / 2020] deadline.

Contact us

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, please contact us.

Alternative versions

If you are not able to access a service or content on the website, contact our administrator. Please include details of the content you need and the required format. We will then work with the team who own the service/content to get you what you need.

Issues and complaints

To report an issue with the website or to make a complaint, please contact our administrator. We aim to provide you with an initial response within 48 hours and will provide clear information about how we will deal with your enquiry.

If you feel we have not answered your complaint satisfactorily, please contact us again. We will escalate your complaint to Dr Salomé Voegelin who will work with the team who provides the service/content to get you a response.

This statement was prepared on 6/6/2019. It was last updated on 6/6/2019.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).